Terms & Conditions

Please read these terms carefully before using StudioTrackr.

Last updated: October 13, 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the StudioTrackr application ("App") and associated services ("Services") operated by VersaWave BV, a company registered in Belgium ("Company", "we", "us", or "our").

By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

2. Definitions

  • "Account" means the personal user account you create to access the App.
  • "Studio" means a workspace you create or join within the App to manage sessions, clients, inventory, and team members.
  • "Subscription" means the paid plan you purchase to access premium features of the App.
  • "Content" means any data, text, or information you submit to the App, including client records, session details, and inventory items.
  • "User" means any individual who creates an Account or accesses the App.

3. Account Registration

To use the App, you must create an Account by providing a valid email address, your name, and a password. You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities that occur under your Account.
  • Notifying us immediately of any unauthorised use of your Account.

You must be at least 16 years of age to create an Account. By creating an Account, you represent and warrant that you meet this age requirement.

4. Subscriptions and Payments

4.1 Plans

The App offers three subscription tiers: Artist, Studio, and Business. Each plan provides different feature limits including the number of employees, sessions per month, custom tags, and service types. Full details of each plan are available within the App and on our website.

4.2 Billing

Subscriptions are billed on a monthly or yearly basis through Apple's App Store (via RevenueCat). All payments are processed by Apple and are subject to Apple's terms and conditions. Prices are displayed in your local currency within the App.

4.3 Free Trials

Certain plans may include a free trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription at the advertised price.

4.4 Cancellation and Refunds

You may cancel your subscription at any time through your Apple ID settings. Upon cancellation:

  • You retain access to paid features until the end of your current billing period.
  • Your data is preserved and accessible if you resubscribe.
  • Refund requests must be directed to Apple, as all payments are processed through the App Store.

5. Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the App in any way that violates applicable local, national, or international law.
  • Store or transmit material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
  • Attempt to gain unauthorised access to other users' Accounts or Studios.
  • Interfere with or disrupt the App's servers or networks.
  • Reverse engineer, decompile, or disassemble any part of the App.
  • Use the App to store or process data in violation of GDPR or other applicable data protection laws.
  • Share your Account credentials with third parties.

6. Studio Ownership and Roles

6.1 Studio Owner

The User who creates a Studio is the "Owner". The Owner has full administrative control over the Studio, including the ability to invite and remove members, manage subscriptions, configure settings, and export data.

6.2 Team Members

Owners may invite other Users to join their Studio as "Admins" or "Employees". Each role has defined permissions within the App. By joining a Studio, you acknowledge that the Studio Owner may view certain data related to your activity within that Studio, including sessions and revenue figures.

6.3 Removal

Studio Owners may remove team members at any time. Removed members will immediately lose access to the Studio and its data.

7. Your Content

7.1 Ownership

You retain all rights to the Content you submit to the App. VersaWave BV does not claim ownership over your data.

7.2 Licence

By submitting Content to the App, you grant VersaWave BV a limited, non-exclusive licence to store, process, and display your Content solely for the purpose of providing the Services to you.

7.3 Responsibility

You are solely responsible for the Content you store in the App, including ensuring that you have the legal right to store client contact information and that your use of such data complies with applicable privacy laws (including GDPR).

8. Google Calendar Sync

The App lets a Studio Owner connect a Google account to the Studio, so sessions and time off appear in calendars shared with the Studio's artists. This feature is optional and included in every plan.

  • Only the Owner can connect or disconnect Google, and decide whose calendar is shared and with which email address. The Owner also chooses how much of a client's name appears in the events.
  • The calendars and events are created in the Studio's own Google account. The Owner is responsible for that account and for having a lawful basis to show client details in those calendars.
  • Artists receive read-only access. Changes made in Google are not copied back to the App, and may be overwritten by the App.
  • Your use of Google is also subject to Google's own terms. The sync depends on Google's services; we do not guarantee that Google is always available or that every change appears immediately.
  • Disconnecting Google, removing an artist from the Studio, or deleting the Studio stops the sync and removes the shares. Calendars and events already created remain in the Studio's Google account.

How we handle the data involved is described in section 3.5 of our Privacy Policy.

9. Data Protection

We process personal data in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). By using the App, you acknowledge that:

  • When you act as a Studio Owner storing client data, you may be acting as a data controller under GDPR. You are responsible for ensuring a lawful basis for processing your clients' personal data.
  • VersaWave BV acts as a data processor with respect to the client data you store in the App.
  • You may export or request deletion of your data at any time.

10. Intellectual Property

The App, including its design, code, logos, trademarks, and documentation, is the intellectual property of VersaWave BV and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the App without our prior written consent.

11. Availability and Updates

We strive to keep the App available at all times but do not guarantee uninterrupted access. We may:

  • Perform maintenance that temporarily affects availability.
  • Update the App to add features, fix bugs, or address security issues.
  • Modify or discontinue features with reasonable notice where possible.

12. Limitation of Liability

To the maximum extent permitted by law:

  • The App is provided "as is" and "as available" without warranties of any kind, whether express or implied.
  • VersaWave BV shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App.
  • Our total liability for any claim arising from these Terms or the App shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by Belgian law.

13. Indemnification

You agree to indemnify and hold harmless VersaWave BV, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the App or your violation of these Terms.

14. Termination

We may suspend or terminate your Account if:

  • You breach these Terms.
  • Your Account is used for unlawful activity.
  • We are required to do so by law.

Upon termination, your right to use the App ceases immediately. We will retain your data for a reasonable period to allow you to export it, after which it may be permanently deleted.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you through the App or by email. Your continued use of the App after such changes constitutes acceptance of the updated Terms.

16. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Belgium. Any disputes arising from these Terms or your use of the App shall be submitted to the exclusive jurisdiction of the competent courts in Belgium.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact

If you have questions about these Terms, please contact us:

  • Company: VersaWave BV
  • Email: info@studiotrackr.be
  • Website: studiotrackr.be